Privacy policy
How LimeLife protects your information
What we collect, why we need it, how long we keep it, and the choices available to you under Thailand's PDPA.
This policy covers the LimeLife website, enquiries, bookings, payments, travel coordination, and optional website analytics.
Privacy Policy & PDPA Compliance
White Label Adventure Co., Ltd. acts as Data Controller under Thailand's Personal Data Protection Act B.E. 2562 (2019).
- Data controller
- White Label Adventure Co., Ltd.
- Registered Office
- 476 Moo 1, Hin Lek Fai, Hua Hin, Prachuap Khiri Khan, 77110, Thailand
- Contact person / DPO
- Kantiya Suwan
- Telephone
- +66 87 293 9060
Personal Data Collection & Special Category Health Data
We collect identification details, contact information, emergency contacts, dietary preferences, and with explicit consent, mobility or medical notes necessary for safe itinerary planning.
When analytics is allowed, we use a random first-party browser identifier for up to 90 days and a visit identifier that expires after 30 minutes without a new pageview. We store secret-key hashes of those identifiers, never the raw values or your raw IP address.
Purposes of Processing & Third-Party Data Sharing
Personal data is used exclusively to deliver travel services, coordinate care accommodations, issue insurance manifests, and fulfill statutory reporting requirements.
Your IP address is used only temporarily to estimate the connection country from a database stored on our server. Only the country code is retained. Analytics records are kept for up to 365 days and are available only in aggregate to authorised administrators.
Your Data Subject Rights Under Thailand PDPA
Under Thailand PDPA, you have rights of access, rectification, erasure, and restriction of processing. For any privacy requests, contact us at booking@limelife.club.